Training Program Support

What’s in it for me?
•    Full-time, permanent employment 
•    Experience career progression through training and development in both the NZ and AU accredited training environments.
•    Strong, supportive, and collaborative team
•    Potential growth opportunities within the wider Ventia business
•    Competitive salary + Health Insurance + other benefits

About the Role
We are on the search for a talented Training Program Support to join our team and provide excellent customer and student services administrative support. You will use approved Ventia Training Systems, policies and procedures and work with students to ensure that they have a positive learning experience. You will work with our training team to ensure all the necessary learning material is readily available to students in a timely and efficient manner. While this role does require days in the office, there is flexibility to work remotely as well, allowing for a healthy work-life balance. 

 Responsibilities include 
•    Actioning all training enquiries and bookings, processing enrolments and student data.
•    Updating and maintaining training calendars and schedules.
•    Processing vendor setup and purchase orders as required as well as setting up course and class offers in line with product offerings, Training and Assessment Strategy, training package, contract and client requirements.
•    Supporting traineeship/ apprenticeship processes, including the preparation of training plans per government guidelines as well as providing support to students throughout the enrolment period ensuring they have access to learner portals, training materials, and instructions.
•    Performing quality assurance checks, data integrity, data entry, result and issue statements of attainment or certificates in line with RTO/TEO policies, procedures and work instruction guidelines.

About You
To be successful in this role, you need to have demonstrated experience in a similar role or in a busy administrative role with multiple moving parts. You will have a genuine interest in helping people achieve learning outcomes.
•    Qualification in business administration, human resource or similar area
•    A minimum of 2 years’ experience in a similar environment
•    Excellent communication and problem-solving skills
•    High attention to detail
•    Analytical skills coupled with your ability to multitask
•    Strong experience in managing accredited training requirements
•    Ability to manage an SMS and LMS
•    System savvy – Moodle, Wisenet and Power BI is highly regarded
•    Experience with the national vocational education training system
•    Ability to develop and implement various administrative processes 
•    Thrive working in a fast-paced environment 

About Ventia 
Ventia is a leading infrastructure services company, operating across Australia and New Zealand. Our clients are the owners and operators of assets that are critical to our local communities. We pride ourselves on working smart, safely and sustainably, harnessing the latest technologies and brightest minds. With a diverse and proud heritage, we have a track record of delivering essential services to the communities in which we operate, we have a track record of delivering essential services to the communities in which we operate.

How to apply 
Click on the “apply now” button found on this page. For further information regarding this position please contact lisa.speckmeier@skoutsolutions.com
Shortlisted candidates will be asked to undergo a pre-employment medical as well as a police check.

Reference Number 159875

Diversity 
Ventia is enriched by the diverse experiences, talents and cultures that our people bring to the organisation, while celebrating and respecting the communities we operate in. We are committed to providing a safe and positive environment that provides equal opportunities for individuals of all backgrounds, including Māori and Pasifika people, LGBTTQIA+, Women, Veterans and spouses and people with disabilities.