Store service attendant

Are you a Defence Reservist or someone with an understanding of Navy operations? Do you bring experience in ERP systems, warehouse operations, or customer service? This is a unique opportunity to contribute to a vital Defence support role in beautiful Cairns, where it’s beautiful one day, perfect the next!

This full-time role supports all three Defence services, Navy, Army, and Air Force, under Ventia’s National Clothing Store Services contract. We're looking for a reliable, detail-oriented team player with excellent communication skills and a passion for service.

What We Offer:

• $26.60 per hour + Super
• Full-time job stability
• Work hours: 7:30am–4:00pm (Mon–Thurs), 7:30am–2:00pm (Fri)
• PPE & uniforms provided
• Supportive and inclusive workplace culture
• Access to Ventia’s exclusive benefits portal – discounts with 450+ retailers, novated leases, health & credit perks
• Free and confidential 24/7 access to EAP and Ventia’s Healthy Minds Program

Key Responsibilities:

• Receive, check, and acquit stores under supervision
• Pack stock and prepare for despatch
• Assist customers with kit issues
• Inspect and accept returned items
• Perform manual handling using various methods

What You’ll Bring:

• Defence background or Navy knowledge highly regarded
• Experience in ERP systems, warehouse operations, or customer service
• Valid Driver’s Licence and own transport
• Strong computer proficiency
• High attention to detail, accuracy, and time management
• Ability to work effectively in a team and customer-focused environment

Eligibility:

Applicants must be Australian Citizens and eligible to obtain a Defence Baseline Security Clearance.

About Ventia 

Ventia proudly provides clothing and personal equipment services to the Australian Defence Force, applying 30 years of expert knowledge to meet its unique functional needs. Specific service offerings include inventory management, issue and sale of Defence clothing items, combat uniforms and equipment; specialist kitting activities for training, exercises and operational requirements; standard and bespoke tailoring services; manufacture of name tags; court mounting of medals, miniatures and ribbon bars.

Ventia is a leading infrastructure services company, operating across Australia and New Zealand. Our clients are the owners and operators of assets that are critical to our local communities. We pride ourselves on working smart, safely and sustainably, harnessing the latest technologies and brightest minds. With a diverse and proud heritage, we have a track record of delivering essential services to the communities in which we operate. 

Diversity 

Ventia is enriched by the diverse experiences, talents and cultures that our people bring to the organisation, while celebrating and respecting the communities we operate in. We are committed to providing a safe and positive environment that provides equal opportunities for individuals of all backgrounds, including Aboriginal and Torres Strait Islander people, LGBTQIA+, Women, Veterans and spouses and people with disabilities. 

How to apply 

Position Reference Number: 164362