EOI - Liaison Officer

Ventia is seeking a dynamic and experienced Liaison Officer to join our Future Plans Team in Canberra. This is a unique opportunity to contribute to Australia's Defence capability by facilitating strategic coordination and communication across key stakeholders in the Defence Clothing System.

This role is based in Canberra and cannot be performed remotely.  

About the Role

As the Liaison Officer, you will play a pivotal role in supporting Defence’s strategic objectives. Reporting to the Future Plans Coordinator, you’ll lead change management initiatives, coordinate surge and ramp-up activities, and ensure seamless collaboration between Ventia, Defence representatives, and subcontractor partners. Your work will directly impact operational readiness and service excellence across Defence projects.

Key Responsibilities

• Liaise with stakeholders including CLOSPO Program Managers and Defence Directorate officers (Army, Navy, Air Force)
• Design and implement change management plans for product and service updates
• Coordinate operational support for Defence Aid to Civil Community (DACC) activities
• Support planning and execution of surge and ramp-up events
• Respond to client enquiries with professionalism and urgency
• Monitor project progress and manage resource allocation across multiple initiatives
• Ensure compliance with Defence and Ventia policies and procedures
• Promote a proactive, customer-focused culture and drive service excellence

What We’re Looking For

Qualifications & Experience:

• Tertiary qualification in supply chain management, logistics, or project management
• Minimum 3 years’ experience in a logistics environment
• Experience within the Defence sector (preferably logistics)
• Strong financial and commercial acumen

Skills & Attributes:

• Excellent communication and problem-solving skills
• Ability to work flexibly and collaboratively within a small team
• Commitment to service excellence and continuous improvement

Special Conditions

• Must be a Defence Veteran (contractual requirement)
• Must be an Australian Citizen eligible for Defence Security Clearance (Baseline, NV1, NV2, or PV)
• Must pass an Australian Federal Police check
• Must maintain a valid Working with Children Check (WWCC)

About the Contract

Ventia has recently been appointed as the single industry partner for a transformative new contract supporting the Australian Defence Force’s clothing capability. Commencing mid-2026, this seven-year agreement (with potential extension for additional 13 years) will modernise and streamline clothing services for Defence personnel. Ventia will collaborate with expert Australian organisations to deliver end-to-end solutions including design, supply, warehousing, distribution, and retail store services, ensuring efficiency, innovation, and exceptional value for the Commonwealth.

Diversity      

Ventia is enriched by the diverse experiences, talents, and cultures that our people bring to the organisation, while celebrating and respecting the communities we operate in. We are committed to providing a safe and positive environment that provides equal opportunities for individuals of all backgrounds, including Aboriginal and Torres Strait Islander people, LGTBQI+, Women, Veterans and spouses and people with disabilities.

Submit your Interest for 2026 Opportunities 

Ventia is inviting early expressions of interest internally, for roles supporting the upcoming Defence Clothing System contract, set to commence in Quarter 2 of 2026. While the official start date is still some time away, we are beginning the recruitment process early to ensure a smooth and well-prepared transition into this exciting new phase.

Position Reference Number: 165024
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