Customer Service and Adminstrative Assistant

Customer Service & Administrative Assistant

Henderson, WA | Full-Time or Part-Time | 1 Year Fixed Term Contract  | Salary $78 - 80K (including Super)

Are you a people-focused professional with a passion for delivering exceptional service and keeping things running smoothly behind the scenes? Do you thrive in a dynamic environment where no two days are the same?

Ventia is seeking a Customer Service and Administrative Assistant to join our Business Development and Marketing team at the Australian Marine Complex Common User Facility (AMC CUF) in Henderson. This is your chance to be part of a team that supports one of WA’s most unique industrial facilities.

What You’ll Be Doing:

• Be the friendly face of AMC CUF – greeting guests, managing reception, and coordinating site tours
• Support customer onboarding and maintain our CRM database
• Assist with service sales, subcontractor coordination, and invoicing processes.
• Prepare reports, presentations, and marketing collateral
• Keep the office humming – from answering calls to managing couriers and IT queries

What We’re Looking For:

• Strong communication and customer service skills
• Tech-savvy with experience in Microsoft Office and CRM/ERP systems
• Organised, detail-oriented, and proactive
• A team player with a can-do attitude and a drive to improve processes

Why Join Us?

• Be part of a collaborative and agile team
• Work in a unique industrial setting with diverse stakeholders
• Flexible hours – full-time or part-time options available
• Free onsite parking
• Make a real impact on customer experience and operational excellence

Ventia is a leading infrastructure services company operating across Australia and New Zealand. They currently manage the Australian Marine Complex, Common User Facility on behalf of the WA government. The AMC CUF is a multi-industry, multi-user facility serviced by a deep-water port, a floating dock and transfer system, specialised load out wharves, extensive laydown and assembly areas and several large fabrication halls.

Diversity    

Ventia is enriched by the diverse experiences, talents and cultures that our people bring to the organisation, while celebrating and respecting the communities we operate in. We are committed to providing a safe and positive environment that provides equal opportunities for individuals of all backgrounds, including Aboriginal and Torres Strait Islander people, LGBTQIA+, Women, Veterans and spouses and people with disabilities.    

How to apply    

If you are looking to expand your career with a business that rewards and values its employees, please apply below by clicking on the apply now button.    

Position Reference Number: 164714