EOI - Regional Manager NSW / ACT

Ventia is seeking internal expressions of interest for a strategic and operational leader to join our Defence Clothing System team as a Regional Manager for NSW/ACT, to commence in 2026. This is a key leadership role responsible for overseeing the delivery of high-quality clothing services across multiple Defence sites, ensuring compliance, performance, and customer satisfaction.

This role can be based in either Sydney or Canberra, however cannot be performed remotely. 

About the Role

As Regional Manager, you will lead and coordinate the operational delivery of Defence Clothing System services across your designated region. Reporting to the Retail Services Manager, you’ll manage site leads, drive continuous improvement, and ensure alignment with Defence and Ventia standards. This role is pivotal in maintaining operational excellence, stakeholder engagement, and financial performance.

Key Responsibilitie

• Lead and manage operational delivery across multiple sites
• Ensure compliance with Defence policies and procedures
• Monitor and report on regional performance standards
• Oversee financial and commercial performance of regional operations
• Manage subcontractor compliance and performance
• Act as point of escalation for issue resolution
• Drive continuous improvement and innovation initiatives
• Collaborate with other Regional Managers to ensure national consistency
• Promote a culture of service excellence and customer value
• Uphold SHEQ standards and complete mandatory training

What We’re Looking For

Qualifications & Experience

• Tertiary qualification in management and/or logistics
• Minimum 3 years’ experience in a logistics environment
• Experience in managing retail stores or similar operations
• Defence sector experience highly regarded

Skills & Attributes

• Strong leadership and organisational skills
• Proven ability to manage budgets and business systems
• Excellent communication and stakeholder engagement skills
• Ability to work flexibly in a complex, multi-site environment
• Experience in performance management and reporting

Special Conditions

• Must be an Australian Citizen eligible for Defence Security Clearance (Baseline, NV1, NV2, or PV)
• Must pass an Australian Federal Police check
• Must maintain a valid Working with Children Check (WWCC)

About the Contract

Ventia has recently been appointed as the single industry partner for a transformative new contract supporting the Australian Defence Force’s clothing capability. Commencing mid-2026, this seven-year agreement (with potential extension for additional 13 years) will modernise and streamline clothing services for Defence personnel. Ventia will collaborate with expert Australian organisations to deliver end-to-end solutions including design, supply, warehousing, distribution, and retail store services, ensuring efficiency, innovation, and exceptional value for the Commonwealth.

Diversity 

     
Ventia is enriched by the diverse experiences, talents, and cultures that our people bring to the organisation, while celebrating and respecting the communities we operate in. We are committed to providing a safe and positive environment that provides equal opportunities for individuals of all backgrounds, including Aboriginal and Torres Strait Islander people, LGTBQI+, Women, Veterans and spouses and people with disabilities.

Submit your Interest for 2026 Opportunities 

Ventia is inviting early expressions of interest internally, for roles supporting the upcoming Defence Clothing System contract, set to commence in Quarter 2 of 2026. While the official start date is still some time away, we are beginning the recruitment process early to ensure a smooth and well-prepared transition into this exciting new phase.

Position Reference Number: 165026
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