People Services Senior Advisory - Advisory

About the Role:

Located in North Sydney NSW – The People Services Senior Advisor will be responsible for providing expert advice and support to all managers and leaders on complex employment relations and serious matters. You will take a leading role in effectively managing workplace grievances, including coaching managers through performance management processes, conducting thorough workplace investigations, and providing authoritative advice on a range of employment relations issues
 

Key Duties and Responsibilities:

Case Management

• Provide timely, considered and compliant advice to support leaders and employees on performance and conduct-related matters.
• Responsible for the case management of all employment relations matters including serious misconduct and misconduct investigations, performance matters, employee grievances and conduct issues.
• Lead the investigation and resolution of complex and/ or serious employee complaints and grievances, ensuring all cases are handled with impartiality and fairness, and in accordance with best practices and legal requirements.
• Support the implementation of disciplinary procedures and processes, ensuring consistency and fairness in their application.
   

Quality and Compliance

• Conclude all cases in a timely and compliant way and ensure that all matters are well documented and accurately recorded.
• Analyse and provide guidance on company policies and enterprise agreements, ensuring accurate interpretation and application within the organisation.
• Provide advice on the interpretation and application of industrial awards and associated legislation, ensuring compliance and best practice within the organization.
• Collaborate with internal stakeholders, including the People & Culture team, Safety, Health, Environment & Quality (SHEQ), and Health Injury Management (HIMS), to provide comprehensive employment relations advice and facilitate effective outcomes for the business.
• Remaining up to date in regard to current industrial and employee relations issues and employment law
   

Stakeholder Management

• Collaborate with internal stakeholders, including the People & Culture team, Safety, Health, Environment & Quality (SHEQ), and Health Injury Management (HIMS), to provide comprehensive employment relations advice and facilitate effective outcomes for the business.
• Build and develop trusted and professional relationships with stakeholders across the business
• Coach and guide managers as a trusted Advisor of the People Services Advisory team

Team Support and Focus

• Manage administration of the Case Management System to ensure the accuracy of data and metrics.
• Provide assistance to the other People Services Advisory Team members when requested
• Provide assistance to team members across the wider People Services team.
• Participate in peer reviews of cases and documents
• When required support with the coordination and management of Unfair Dismissals and General Protections Applications including working with relevant stakeholders (e.g. IR/ER, P&C, Operations and external legal counsel) to effectively manage the matter
• Proactively identify areas for improvement within the team and across the broader organization as well as taking a leading role in assisting with the coordination and implementation of projects aimed at enhancing employee relations, streamlining processes, and promoting a positive and productive work environment.
• Act as 2IC to the Team Leader when required including providing guidance and support to the People Services Advisors.

Key Skills and Experience of the ideal candidate:

• Qualification in Human Resources, Industrial Relations, or a related discipline.
• Minimum 4+ years' experience in a similar role such in the field of Employment Relations or as HR Business Partner role or Senior HR Business Partner role, in a medium to large organisation.
• Experience in managing employee and industrial relations issues.
• Understanding of employment legislation and as well as the ability to interpret industrial instruments.
• Strong compliance skills to ensure all advisory activities are conducted in accordance with relevant internal and external rules and regulations
• employment legislation and as well as the ability to interpret industrial instruments.
• Ability to manage through complex and multi-layered issues and providing robust risk mitigation advice to stakeholders.
• Ability to manage Senior stakeholders across the organisation
• Strong compliance skills.
• Experience in collaborative and consultative processes at a professional level.
• Excellent interpersonal skills
• Excellent written and verbal communication skill.
• An ability to work flexibly and adaptively in a complex environment with multiple stakeholders.
• Ability to work under pressure and across multiple matters with varying levels of difficulty
• Ability to understand and assess risk and provide options to mitigate.

What We Offer You:

• Ventia offers you a flexible, supportive and inclusive work environment where you matter.
• We take our people’s careers seriously, helping them to learn and grow.
• There’s nothing more important to us than keeping our people and the public safe.
• We look after each other and foster our people’s wellbeing. 
   

Diversity:  
No matter who you are, we encourage you to apply for the job that’s right for you.
We are actively increasing diversity across our business, so our workforce reflects the diverse communities in which we work. Our current focus is on employing more women at all levels of our organisation.  

About Ventia
Ventia is one of Australasia’s largest dedicated infrastructure service providers, Ventia is a new and dynamic organisation with a rich history.

Our clients are the owners and operators of major infrastructure that is critical to our communities. No one else does exactly what we do in the way we do it. 
Making infrastructure work for our communities is at the heart of who we are and it’s what unites and excites us.

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