Project Administrator

Ventia has been a strategic partner to NBN Co since 2010, delivering end-to-end services, including design, construction, on-demand deployment, field services, and network operations and assurance.  

The scope encompasses network assurance, service assurance, customer connections, service activation and other associated programs across all nbn Fixed Line technologies, including aerial infrastructure.  

Whats on Offer 

• Work with a leading telecommunications company at the forefront of network innovation.    

• Access to a variety of Health and Wellness initiatives - including the EAP, Ventia's Healthy Minds program, Healthy Bodies program (e.g. Fitness Passport).

• Employee benefits such as corporate travel discounts, Novated leases, private health discounts, credit discounts and more    

• A flexible, supportive, and inclusive work environment where you matter    

• Career stability and development opportunities    

• High safety culture keeping our people and the public safe   

About the Role 

The team is looking for a skilled Project Administrator to oversee work order claims across Queensland or New South Wales. With a hybrid working environment, our main teams are based in Brisbane: West End or Stapylton, Sydney: Parramatta, North Sydney or Wetherill Park, however, for the right candidate we can potentially consider someone to be based in our Melbourne office in Cremorne. The Project Administrator plays a vital role in supporting the NBN Field Module team by delivering administrative assistance to various stakeholders and validating claims for completed complex work orders.

Key responsibilities will include, but are not limited to: 

• Validate subcontractor claims to ensure compliance with contract terms and applicable rates.
• Ensure performance targets for Complex Works are consistently met or in line with contractual KPIs and OPMs.

• Review work tickets and generate RCTIs within required timeframes.
• Maintain accurate workflow data through effective oversight of Work Orders, STOWs, and ticket approvals.
• Liaise directly with field staff, subcontractors, and clients as required.
• Generate and present reports to identify performance trends and support continuous improvement.

• Contribute by supporting system enhancements, procedure updates, and supporting new team members.

Required Skills and Experience 

• Experience within the telecommunications industry (Specifically nbn) highly regarded
• Experience managing to strict KPIs
• Experience managing multiple tickets of work
• Solid knowledge of contracts with a focus on Schedule of Rates applications.
• Excellent communication skills, with an ability to communicate effectively with internal and external stakeholders and develop positive relationships.
• A dedicated approach to safety, environmental protection, quality and training.
• The ability to develop a strong team environment through open and honest communication.

About Ventia    

Ventia is a leading infrastructure services company, operating across Australia and New Zealand. Our clients are the owners and operators of assets that are critical to our local communities. We pride ourselves on working smart, safely and sustainably, harnessing the latest technologies and brightest minds. With a diverse and proud heritage, we have a track record of delivering essential services to the communities in which we operate.    

Diversity    

Ventia is enriched by the diverse experiences, talents and cultures that our people bring to the organisation, while celebrating and respecting the communities we operate in. We are committed to providing a safe and positive environment that provides equal opportunities for individuals of all backgrounds, including Aboriginal and Torres Strait Islander people, LGBTQIA+, Women, Veterans and spouses and people with disabilities.    

How to Apply    

Please click on the link below to submit your cover letter and resume.    

Position Reference Number: 163009

S-DNI

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