Quality and Reporting Manager

About the Role:

Located in Melbourne VIC – the Quality and Reporting Manager will be responsible for overseeing, monitoring, and reporting on the field quality of the national N2P project. Working with the regional operational leads, they will facilitate the formation of action plans and toolboxes to address any concerns or shortfalls in field quality and will focus on continuous improvement.

Key Duties and Responsibilities:

• Implement quality control measures and performance metrics to evaluate project outcomes
• Foster a culture of continuous improvement, promoting innovation and efficiency in project delivery
• Monitor and report on the N2P quality metrics
• Facilitate the formation of action plans and toolboxes to uplift areas of concern
• Assist in the development of dashboards and reporting tools
• Work with functional teams, such as digital services, to improve data management
• Streamline and standardise client reporting across all forums
• Facilitate the implementation of automation in reporting and dashboards
• Liaise with various project and functional stakeholders to ensure timelines and expectations are met
• Work with key operational stakeholders to ensure adherence to quality standards and procedures
• Champion a culture of safety throughout all project phases
• Conduct regular safety inspections and audits
• Assist in fostering a collaborative, client centric culture
• Champion Ventia’s enterprise values of “Integrity”, “Collaboration”, “Challenge”, and “Ingenuity”
• Mentor and develop team members, empowering them to achieve their full potential and contribute to project success
• Identify areas of improvement, championing the use of “VenSpark” to generate and track ideas
• Drive a culture of innovation in the N2P leadership team

Key Skills and Experience of the ideal candidate:

• Demonstrated experience managing field quality compliance and adherence to project documentation, preferably in the telecommunications industry
• Strong Leadership & Communication
• Building systems, tools, and dashboards
• Champion business values and customers’ values
• Analytical and Strategic Thinking
• Innovation and Problem Solving
• Quality Management
• Champion safety culture
• Sound knowledge of telecommunications construction industry

What We Offer You:

• Work with a leading telecommunications company at the forefront of network innovation.   
• Access to a variety of Health and Wellness initiatives - including the EAP, Ventia's Healthy Minds program and Healthy Bodies program   

• Employee benefits such as corporate travel discounts, Novated leases, private health discounts, credit discounts and more   

• A flexible, supportive and inclusive work environment where you matter   

• Career stability and development opportunities   

• High safety culture keeping our people and the public safe  
  
  

Diversity:  

No matter who you are, we encourage you to apply for the job that’s right for you.
We are actively increasing diversity across our business, so our workforce reflects the diverse communities in which we work. Our current focus is on employing more women at all levels of our organisation.  

About Ventia   

Ventia is a leading infrastructure services company, operating across Australia and New Zealand. Our clients are the owners and operators of assets that are critical to our local communities. We pride ourselves on working smart, safely and sustainably, harnessing the latest technologies and brightest minds. With a diverse and proud heritage, we have a track record of delivering essential services to the communities in which we operate.